Electrum Ledger error “Failed to create a client for this device. Make sure it is in the correct state”

Piotr Włodarek
1 min readMay 22, 2019

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A pro-tip regarding connecting Ledger Nano S to your Electrum desktop wallet.

If you face the following error:

Failed to create a client for this device. Make sure it is in the correct state.

error getting device info

open failed

Remember that you need to:

  1. Close Electrum wallet
  2. Run Ledger Live
  3. Install the Bitcoin app via Ledger Live
  4. Start the Bitcoin app on the Ledger — the Ledger should display “Use wallet to view accounts”
  5. Close Ledger Live
  6. Only then run your Electrum wallet and pick hardware device

Hope this helps!

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